Corporate limo accounts and their passengers, organised

One client, many travellers

A corporate account is rarely one person. A law firm, a production company or a hotel books for partners, guests, crews and visiting executives, often through an assistant who never rides. Treating each traveller as a separate client scatters the account's history; treating them all as the company loses track of who was actually in the car.

Passengers belong to the corporate client

In LimOperations, a corporate client can have its own list of passengers, each with a first and last name and contact details. The business adds and edits these passengers from the client's panel. The corporate client manages the same list from its client portal, and only the client can remove a passenger, so a traveller is never deleted by the limo company by mistake.

Choosing the passenger for each ride

When a dispatcher creates or edits a booking for a corporate client, they can choose which passenger is travelling, including from the corporate clients that expand in the client picker. The booking panel then shows the passenger's name and phone, so the driver and the office know exactly who to meet, while the invoice still goes to the company that pays.

Messages stay off unless you turn them on

Corporate travellers do not always want text messages from a car company they did not book themselves. Status texts to passengers are therefore off by default, so adding a traveller to an account does not start sending them messages.

Corporate clients book for their own people

Through the client portal, a corporate client can request a ride and choose the passenger from its own list, without calling or emailing the office. The request reaches the business for review like any other, already carrying the right traveller and the right account.

Corporate account checklist

• One client record for the company that pays.
• Every regular traveller added as a passenger.
• The passenger chosen on each booking, not typed in a note.
• Passenger contact details kept up to date for the driver.
• The client's assistant invited to the portal to request rides.